Lead routing software, built around how you work.

Software that gets each enquiry to the right person immediately, so nothing sits in a shared inbox waiting for somebody to claim it.

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A shared inbox is where responsibility goes to be diluted. Everybody can see the enquiry and nobody owns it. We build routing around how your team is actually organised, by area, trade, workload or whoever is genuinely free.

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What it covers

Routing rules in most systems are static and shallow. They do not know who is on leave, who is already at capacity, or who picked up the last three, so the same person gets buried while somebody else sits idle.

Routed by area, service, value or workload
Knows who is available and who is not
Reassigned automatically when nobody picks it up
Owned by a person, not a shared inbox
Escalates before it goes cold, not after
Visible so nothing silently stalls

What we would build

A real owner per enquiryEvery enquiry has one name against it within seconds, so there is never a question of who is handling it.
A reassignment ruleIf the first person does not pick it up in the time you set, it moves, rather than sitting there because they were on a job.
A workload viewWho is carrying what right now, so the next enquiry goes where there is actually capacity to handle it.

Lead routing by industry

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

Good questions, answered

We are a small team, is this overkill?

Often it is, and we will say so. Two people with a clear rule do not need software. It starts to matter when enquiries arrive faster than anybody can triage them.

Can we route by suburb?

Yes, and for anybody with vans or a travel radius that is usually the first rule worth building.

What happens if everybody is busy?

You decide. Usually the enquiry gets acknowledged immediately so the customer knows they have been heard, then queued with an owner attached.

Lets find the leak

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.