Lead routing for home services businesses.

To whichever team is closest to that suburb today.

Home services run on volume and thin margins, so the time spent qualifying an enquiry has to be small. Many enquiries are outside the service area or below the minimum job size, and finding that out on a site visit is the most expensive way to find it out. Routing rules in most systems are static and shallow. They do not know who is on leave, who is already at capacity, or who picked up the last three, so the same person gets buried while somebody else sits idle.

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What it covers for
cleaners, landscapers, pest control and the services around them

Software that gets each enquiry to the right person immediately, so nothing sits in a shared inbox waiting for somebody to claim it.

Routed by area, service, value or workload
Knows who is available and who is not
Reassigned automatically when nobody picks it up
Owned by a person, not a shared inbox
Escalates before it goes cold, not after
Visible so nothing silently stalls

Built around how cleaners, landscapers, pest control and the services around them work

A shared inbox is where responsibility goes to be diluted. Everybody can see the enquiry and nobody owns it. We build routing around how your team is actually organised, by area, trade, workload or whoever is genuinely free.

Service area checked before anybody travels
Minimum job size handled up front
Recurring work separated from one offs
High volume handled without more office staff

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for cleaners, landscapers, pest control and the services around them

Good questions, answered

We are a small team, is this overkill?

Often it is, and we will say so. Two people with a clear rule do not need software. It starts to matter when enquiries arrive faster than anybody can triage them.

Can we route by suburb?

Yes, and for anybody with vans or a travel radius that is usually the first rule worth building.

Can it check the address is in our area?

Yes, and it is usually the first rule worth building, because a travel radius is the cheapest filter you have.

Can it quote simple jobs?

For standard work with clear pricing, often yes. Anything variable is gathered and passed to a person rather than guessed at.

Will it push people toward recurring work?

It can offer it where it fits, in your wording. Recurring customers are worth more to you, so it is worth asking properly rather than not at all.

Lets find the leak

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.