Missed calls for law firms.

A missed call from someone in a stressful moment gets picked up.

Legal enquiries are high value and slow to arrive, which makes each one worth handling properly. They often come in during a stressful moment for the person enquiring, and they are usually contacting more than one firm at once. Voicemail is where enquiries go to die. Most people will not leave one, and the ones who do are usually calling about something you could have handled in a sentence. Meanwhile there is no list anywhere of the calls that never connected.

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What it covers for
partners and practice managers

Software that picks up the missed calls your team cannot get to, so a call you did not answer still turns into a conversation.

Every unanswered call followed up automatically
Text back within seconds of the missed call
Captures what they wanted without a callback
A record of calls you never would have known about
Works while the team is on the tools or with a client
Urgent calls flagged rather than queued

Built around how partners and practice managers work

A missed call from a stranger is a job you never hear about. There is no voicemail, no record, and no way to know what you lost. We build the thing that responds to that call anyway, works out what the person wanted, and hands you something you can act on.

Enquiries answered before the person contacts another firm
Practice area identified before it reaches a fee earner
Conflict checks started early
Enquiries that are not for you handled well anyway

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for partners and practice managers

Good questions, answered

Do we need to change our phone number?

No. It sits behind the number you already advertise, so nothing on your vans, your website or your signage has to change.

What if the caller does not want to text?

Then it offers a call back at a time that suits them, or takes the detail and passes it to whoever is next free. The point is that the enquiry does not just evaporate.

Will it give legal advice?

No. It is built to gather and route, not to advise, and anything that edges toward advice is handed to a person.

How do you handle confidentiality?

It is a design constraint from the first conversation rather than a feature. What is collected and where it lives is decided with you before anything is built.

Can it work out the practice area?

Usually yes, well enough to route. Where it is ambiguous it is built to pass to a person with the detail attached rather than to pick.

Lets find the leak

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.