Lead qualification for automotive businesses.
Vehicle, symptom and urgency known before it arrives.
Workshop enquiries are mostly bookings with a diagnosis attached, and the person asking usually cannot describe the problem precisely. The phone rings while the team is under a car, and a booking that takes four minutes to take is four minutes off the job. Generic qualification asks generic questions. What makes an enquiry good for you is specific: the suburb, the job size, the timeframe, whether they already have consent, whether they are insured, whether they have three other quotes.
What it covers for
workshops, dealers and mobile mechanics
Software that works out which enquiries are worth your time before anybody on your team spends an hour finding out.
- Qualified against your own criteria, not a template
- Asks the questions your team would ask anyway
- Budget and timeframe surfaced before a site visit
- Out of area and out of scope handled politely
- Everything captured in the first conversation
- Scored so your team knows what to open first
Built around how workshops, dealers and mobile mechanics work
The cost of a bad lead is not the lead, it is the site visit, the quote and the two follow ups before it goes quiet. We build qualification around your own criteria, so what reaches your team is work you would actually take.
- Bookings taken while the team is working
- Vehicle details captured before arrival
- Warrant and service reminders that actually go out
- Parts availability questions handled without a callback
Alongside the systems you already use, or instead of them.
We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
More for workshops, dealers and mobile mechanics
- Lead response time for automotive businesses
- Missed calls for automotive businesses
- After hours enquiries for automotive businesses
- Quote follow up for automotive businesses
- Website enquiries for automotive businesses
- Lead routing for automotive businesses
- CRM data entry for automotive businesses
- Reviews and referrals for automotive businesses
- Lead qualification software for every industry
- Lead software for workshops, dealers and mobile mechanics
Good questions, answered
Who decides what counts as a good lead?
You do. We build the criteria from how you already decide, then adjust it as you see what comes through.
Will it turn away work we would have taken?
It is built to hand over rather than reject when it is unsure. Anything borderline goes to a person with the reasoning attached.
Can it capture the vehicle details?
Yes, and getting the registration, make, model and symptom before the car arrives saves the conversation happening twice.
Can it diagnose the fault?
No, and it should not try. It gathers the symptom in the customer's words and passes that to whoever is doing the diagnosis.
Can it handle service reminders?
Yes, and for most workshops this is the highest value piece, because the work is already sitting in your own customer list.
Lets find the leak
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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