Kiwi Dynamics
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Website enquiries for automotive businesses.

A service slot booked from the website in one go.

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Workshop enquiries are mostly bookings with a diagnosis attached, and the person asking usually cannot describe the problem precisely. The phone rings while the team is under a car, and a booking that takes four minutes to take is four minutes off the job. Most website chat either answers questions and stops, or collects a name and email and stops. Neither one books anything, so the visitor still ends up waiting for a callback that may not come before they book elsewhere.

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What it covers for
workshops, dealers and mobile mechanics

Software that turns a website visitor into a booked job in one conversation, instead of into a form submission somebody reads later.

  • Books into your real calendar from the page
  • Answers the questions that stop people enquiring
  • Captures the detail your team needs upfront
  • Works on a phone, which is where most visits happen
  • Picks up an abandoned form before they leave
  • Every conversation kept, converted or not

Built around how workshops, dealers and mobile mechanics work

A contact form is a request to be contacted. It is the weakest possible ending to a visit, because it asks the person to wait at exactly the moment they were ready to act. We build the version that finishes the job on the page.

  • Bookings taken while the team is working
  • Vehicle details captured before arrival
  • Warrant and service reminders that actually go out
  • Parts availability questions handled without a callback

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for workshops, dealers and mobile mechanics

Straight answers

Will it fit our website?

Yes. It is built to your own design rather than dropped on as a widget that looks like somebody else's product.

What if we do not take bookings online?

Then it captures and qualifies instead, and hands your team something complete enough to quote from without a second conversation.

Can it capture the vehicle details?

Yes, and getting the registration, make, model and symptom before the car arrives saves the conversation happening twice.

Can it diagnose the fault?

No, and it should not try. It gathers the symptom in the customer's words and passes that to whoever is doing the diagnosis.

Can it handle service reminders?

Yes, and for most workshops this is the highest value piece, because the work is already sitting in your own customer list.

Talk to us about your enquiries

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