Kiwi Dynamics
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CRM data entry for automotive businesses.

Vehicle history captured without retyping the registration.

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Workshop enquiries are mostly bookings with a diagnosis attached, and the person asking usually cannot describe the problem precisely. The phone rings while the team is under a car, and a booking that takes four minutes to take is four minutes off the job. Manual entry is the first thing dropped on a busy day, and busy days are when the most enquiries arrive. The result is a pipeline that looks thinnest exactly when it is fullest.

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What it covers for
workshops, dealers and mobile mechanics

Software that puts every enquiry into your CRM properly, so your pipeline reflects reality instead of whoever remembered to type it in.

  • Enquiries logged automatically from every channel
  • Calls, emails and messages attached to the right record
  • Duplicates merged rather than stacked
  • Fields filled from the conversation itself
  • Nothing depends on anybody typing it up later
  • A pipeline that matches what actually came in

Built around how workshops, dealers and mobile mechanics work

Most CRMs are half empty, and the half that is missing is the half nobody had time to enter. That makes every report from it wrong, which is why people stop trusting it, which is why they stop filling it in.

  • Bookings taken while the team is working
  • Vehicle details captured before arrival
  • Warrant and service reminders that actually go out
  • Parts availability questions handled without a callback

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for workshops, dealers and mobile mechanics

Good questions, answered

Which CRMs can you work with?

Most of them, one way or another. Where there is no clean integration we build to the data rather than asking you to change systems.

Will it overwrite what our team enters?

No. Human entries win, and anything automatic that conflicts is flagged rather than applied silently.

Can it capture the vehicle details?

Yes, and getting the registration, make, model and symptom before the car arrives saves the conversation happening twice.

Can it diagnose the fault?

No, and it should not try. It gathers the symptom in the customer's words and passes that to whoever is doing the diagnosis.

Can it handle service reminders?

Yes, and for most workshops this is the highest value piece, because the work is already sitting in your own customer list.

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