Kiwi Dynamics
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Missed calls for real estate agencies.

A missed call about a listing still becomes a conversation.

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Property enquiries arrive in bursts, usually in the evening and almost always about a specific listing. The agent who responds first tends to get the appraisal conversation, and the ones who respond on Monday are talking to somebody who has already met another agent. Voicemail is where enquiries go to die. Most people will not leave one, and the ones who do are usually calling about something you could have handled in a sentence. Meanwhile there is no list anywhere of the calls that never connected.

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What it covers for
agents and agency principals

Software that picks up the missed calls your team cannot get to, so a call you did not answer still turns into a conversation.

  • Every unanswered call followed up automatically
  • Text back within seconds of the missed call
  • Captures what they wanted without a callback
  • A record of calls you never would have known about
  • Works while the team is on the tools or with a client
  • Urgent calls flagged rather than queued

Built around how agents and agency principals work

A missed call from a stranger is a job you never hear about. There is no voicemail, no record, and no way to know what you lost. We build the thing that responds to that call anyway, works out what the person wanted, and hands you something you can act on.

  • Listing enquiries answered in the evening
  • Buyers separated from potential vendors
  • Viewings booked without a phone tag exchange
  • Every enquiry attributed to the right agent

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for agents and agency principals

Straight answers

Do we need to change our phone number?

No. It sits behind the number you already advertise, so nothing on your vans, your website or your signage has to change.

What if the caller does not want to text?

Then it offers a call back at a time that suits them, or takes the detail and passes it to whoever is next free. The point is that the enquiry does not just evaporate.

Can it tell a buyer from a potential vendor?

That is usually the first thing we build, because they are worth completely different amounts to you and they arrive through the same form.

Does it handle enquiries from the portals?

Yes, wherever the enquiry reaches an inbox or a system we can read. The aim is one queue rather than four places to check.

Will it book viewings?

It can, against real availability. For a vendor conversation it is usually better to qualify and hand over to the agent rather than book automatically.

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