Kiwi Dynamics
Contact us

Reviews and referrals for real estate agencies.

The review asked for at settlement, when they are happiest.

Start a conversation

Property enquiries arrive in bursts, usually in the evening and almost always about a specific listing. The agent who responds first tends to get the appraisal conversation, and the ones who respond on Monday are talking to somebody who has already met another agent. Asking manually means asking occasionally, and usually only after the jobs that went unusually well. That produces fewer reviews than you have earned and a skewed picture of the work you do.

Start a conversation

What it covers for
agents and agency principals

Software that asks for the review at the moment the customer is happiest, so your next enquiries cost you nothing to generate.

  • Asked at the right moment after the job, every time
  • Happy customers pointed at a public review
  • Unhappy ones routed to you first, privately
  • Referrals asked for separately from reviews
  • Nothing depends on anybody remembering
  • Which jobs generate reviews, tracked

Built around how agents and agency principals work

Reviews are the cheapest lead source any local business has and the most inconsistently collected. The window is short, it closes within a day or two of the job finishing, and that is exactly when your team has moved on to the next one.

  • Listing enquiries answered in the evening
  • Buyers separated from potential vendors
  • Viewings booked without a phone tag exchange
  • Every enquiry attributed to the right agent

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for agents and agency principals

Good questions, answered

Is automated review collection allowed?

Asking every customer the same way is fine and is what the platforms want. What is not allowed is filtering who gets asked based on how happy they are, and we do not build it that way.

What about negative feedback?

It reaches you directly and quickly, which is more useful than it appearing in public first. Nobody is blocked from leaving a public review either way.

Can it tell a buyer from a potential vendor?

That is usually the first thing we build, because they are worth completely different amounts to you and they arrive through the same form.

Does it handle enquiries from the portals?

Yes, wherever the enquiry reaches an inbox or a system we can read. The aim is one queue rather than four places to check.

Will it book viewings?

It can, against real availability. For a vendor conversation it is usually better to qualify and hand over to the agent rather than book automatically.

Talk to us about your enquiries

Start

Contact us

Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.

Please see our Privacy Policy regarding how we handle this information.

Was this helpful?

Thanks, your comment is with our team.