Lead qualification for clinics and practices.

New patients, existing patients and urgent cases sorted on arrival.

A clinic front desk is interrupted constantly: the phone, the person standing at the counter, and the inbox, all at once. New patient enquiries compete with existing patients rescheduling, and the new ones are the easiest to lose because nobody is chasing them. Generic qualification asks generic questions. What makes an enquiry good for you is specific: the suburb, the job size, the timeframe, whether they already have consent, whether they are insured, whether they have three other quotes.

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What it covers for
dental, physio, veterinary and allied health practices

Software that works out which enquiries are worth your time before anybody on your team spends an hour finding out.

Qualified against your own criteria, not a template
Asks the questions your team would ask anyway
Budget and timeframe surfaced before a site visit
Out of area and out of scope handled politely
Everything captured in the first conversation
Scored so your team knows what to open first

Built around how dental, physio, veterinary and allied health practices work

The cost of a bad lead is not the lead, it is the site visit, the quote and the two follow ups before it goes quiet. We build qualification around your own criteria, so what reaches your team is work you would actually take.

New patient enquiries answered during clinic hours
Bookings taken without interrupting the front desk
Reschedules and cancellations handled automatically
Urgent cases recognised and escalated

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for dental, physio, veterinary and allied health practices

Good questions, answered

Who decides what counts as a good lead?

You do. We build the criteria from how you already decide, then adjust it as you see what comes through.

Will it turn away work we would have taken?

It is built to hand over rather than reject when it is unsure. Anything borderline goes to a person with the reasoning attached.

How is patient information handled?

Carefully, and it is designed around that from the start rather than added later. What is collected, where it is stored and who can see it are decisions we make with you before anything is built.

Can it book into our practice management system?

That depends on the system, and it is the first thing we check rather than promise. Where a direct booking is not possible we build to the closest reliable alternative.

Will it give clinical advice?

No, and it is built not to. It handles booking, triage against your own criteria, and the administrative questions, then hands anything clinical to your team.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.