After hours enquiries for clinics and practices.

Evening booking enquiries answered without a night shift.

A clinic front desk is interrupted constantly: the phone, the person standing at the counter, and the inbox, all at once. New patient enquiries compete with existing patients rescheduling, and the new ones are the easiest to lose because nobody is chasing them. An out of office reply confirms you are closed. It does not book anything, answer anything or hold the person's attention, and it arrives at exactly the moment they are deciding who to go with.

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What it covers for
dental, physio, veterinary and allied health practices

Software that handles the enquiries arriving at night and over the weekend, when the person has time to look and nobody is at the desk.

Answers at the hours enquiries actually arrive
Books into the real calendar, not a request queue
Handles the common questions without waking anybody
Genuine emergencies escalated, the rest queued
A full handover waiting on Monday morning
The same behaviour on public holidays

Built around how dental, physio, veterinary and allied health practices work

People research trades, clinics and services in the evening, because that is when they are home and thinking about it. Those enquiries sit unanswered until the morning, by which time they have sent the same message to two other places.

New patient enquiries answered during clinic hours
Bookings taken without interrupting the front desk
Reschedules and cancellations handled automatically
Urgent cases recognised and escalated

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

Talk to us about your enquiries

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for dental, physio, veterinary and allied health practices

Straight answers

Will it book jobs we cannot do?

It books against your real availability, and anything it is not confident about is held for a person rather than confirmed.

Can it tell a real emergency from a keen customer?

We build that judgement from your own definition of urgent, and it is set to escalate when unsure rather than sit on something.

How is patient information handled?

Carefully, and it is designed around that from the start rather than added later. What is collected, where it is stored and who can see it are decisions we make with you before anything is built.

Can it book into our practice management system?

That depends on the system, and it is the first thing we check rather than promise. Where a direct booking is not possible we build to the closest reliable alternative.

Will it give clinical advice?

No, and it is built not to. It handles booking, triage against your own criteria, and the administrative questions, then hands anything clinical to your team.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.