Reviews and referrals for clinics and practices.
Asked after the appointment, every time, not occasionally.
A clinic front desk is interrupted constantly: the phone, the person standing at the counter, and the inbox, all at once. New patient enquiries compete with existing patients rescheduling, and the new ones are the easiest to lose because nobody is chasing them. Asking manually means asking occasionally, and usually only after the jobs that went unusually well. That produces fewer reviews than you have earned and a skewed picture of the work you do.
What it covers for
dental, physio, veterinary and allied health practices
Software that asks for the review at the moment the customer is happiest, so your next enquiries cost you nothing to generate.
- Asked at the right moment after the job, every time
- Happy customers pointed at a public review
- Unhappy ones routed to you first, privately
- Referrals asked for separately from reviews
- Nothing depends on anybody remembering
- Which jobs generate reviews, tracked
Built around how dental, physio, veterinary and allied health practices work
Reviews are the cheapest lead source any local business has and the most inconsistently collected. The window is short, it closes within a day or two of the job finishing, and that is exactly when your team has moved on to the next one.
- New patient enquiries answered during clinic hours
- Bookings taken without interrupting the front desk
- Reschedules and cancellations handled automatically
- Urgent cases recognised and escalated
Alongside the systems you already use, or instead of them.
We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
More for dental, physio, veterinary and allied health practices
- Lead response time for clinics and practices
- Missed calls for clinics and practices
- Lead qualification for clinics and practices
- After hours enquiries for clinics and practices
- Quote follow up for clinics and practices
- Website enquiries for clinics and practices
- Lead routing for clinics and practices
- CRM data entry for clinics and practices
- Review and referral automation for every industry
- Lead software for dental, physio, veterinary and allied health practices
Questions dental, physio, veterinary and allied health practices ask
Is automated review collection allowed?
Asking every customer the same way is fine and is what the platforms want. What is not allowed is filtering who gets asked based on how happy they are, and we do not build it that way.
What about negative feedback?
It reaches you directly and quickly, which is more useful than it appearing in public first. Nobody is blocked from leaving a public review either way.
How is patient information handled?
Carefully, and it is designed around that from the start rather than added later. What is collected, where it is stored and who can see it are decisions we make with you before anything is built.
Can it book into our practice management system?
That depends on the system, and it is the first thing we check rather than promise. Where a direct booking is not possible we build to the closest reliable alternative.
Will it give clinical advice?
No, and it is built not to. It handles booking, triage against your own criteria, and the administrative questions, then hands anything clinical to your team.
Talk to us about your enquiries
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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