After hours enquiries for home services businesses.

Weekend enquiries booked rather than left until Monday.

Home services run on volume and thin margins, so the time spent qualifying an enquiry has to be small. Many enquiries are outside the service area or below the minimum job size, and finding that out on a site visit is the most expensive way to find it out. An out of office reply confirms you are closed. It does not book anything, answer anything or hold the person's attention, and it arrives at exactly the moment they are deciding who to go with.

What it covers for
cleaners, landscapers, pest control and the services around them

Software that handles the enquiries arriving at night and over the weekend, when the person has time to look and nobody is at the desk.

  • Answers at the hours enquiries actually arrive
  • Books into the real calendar, not a request queue
  • Handles the common questions without waking anybody
  • Genuine emergencies escalated, the rest queued
  • A full handover waiting on Monday morning
  • The same behaviour on public holidays

Built around how cleaners, landscapers, pest control and the services around them work

People research trades, clinics and services in the evening, because that is when they are home and thinking about it. Those enquiries sit unanswered until the morning, by which time they have sent the same message to two other places.

  • Service area checked before anybody travels
  • Minimum job size handled up front
  • Recurring work separated from one offs
  • High volume handled without more office staff

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

Good questions, answered

Will it book jobs we cannot do?

It books against your real availability, and anything it is not confident about is held for a person rather than confirmed.

Can it tell a real emergency from a keen customer?

We build that judgement from your own definition of urgent, and it is set to escalate when unsure rather than sit on something.

Can it check the address is in our area?

Yes, and it is usually the first rule worth building, because a travel radius is the cheapest filter you have.

Can it quote simple jobs?

For standard work with clear pricing, often yes. Anything variable is gathered and passed to a person rather than guessed at.

Will it push people toward recurring work?

It can offer it where it fits, in your wording. Recurring customers are worth more to you, so it is worth asking properly rather than not at all.

Lets find the leak

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