Lead response time for construction firms.

Respond before the client shortlists somebody else.

Construction enquiries range from a small residential job to a tender worth a year of work, and they arrive through the same channels. Estimating time is the scarce resource, so an enquiry that gets estimated and then goes nowhere is genuinely expensive. Most response tooling is either a generic auto-reply that tells the person nothing, or it lives inside a platform that only watches one channel. Enquiries arrive by phone, form, email, text and social, and the ones that come in at the wrong moment are the ones that go cold.

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What it covers for
main contractors, subcontractors and project builders

Software that responds to a new enquiry the moment it lands, so the person hears back from you before they hear back from anyone else.

First response within seconds, on every channel
Replies in your own wording, not a template
Answers the obvious questions before a human is involved
Escalates to a person the moment the enquiry needs one
Works the same at 9am and 9pm
Every response logged against the enquiry

Built around how main contractors, subcontractors and project builders work

The business that replies first usually wins the job, and that has almost nothing to do with being the best. We build the layer that responds immediately in your voice, with your information, whatever time the enquiry arrives, so your team is following up a conversation rather than starting one.

Project scale identified before estimating starts
Consent and design stage understood early
Tender enquiries separated from small works
Subcontractor enquiries kept out of the client queue

Alongside the systems you already use, or instead of them.

We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

More for main contractors, subcontractors and project builders

Questions main contractors, subcontractors and project builders ask

Will it sound like a robot?

That is the main thing we work on. We build it on your own wording and the answers your team already gives, and the failure case is always to hand over to a person rather than to guess.

What happens if it does not know the answer?

It says so and escalates. We would rather it pass a question to a human than invent something, and we build it to fail in that direction on purpose.

Can it work out the size of a job?

Well enough to route it. Scope, stage and timeframe are usually enough to know whether an estimator should be involved at all.

Will it handle subcontractor approaches?

Yes, and separating those from client enquiries is often the immediate win, because they arrive constantly and bury the ones that matter.

Can it ask about consent?

It can ask what stage the project is at, which tells you a lot about how real it is. It does not advise on consent itself.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.