Lead response time for solar installers.
Be the first of the three quotes they are getting today.
Solar enquiries are high value, heavily researched and almost never exclusive. The person enquiring has usually read for weeks and is getting three quotes the same day, so response speed and the quality of the first answer decide most of it. Most response tooling is either a generic auto-reply that tells the person nothing, or it lives inside a platform that only watches one channel. Enquiries arrive by phone, form, email, text and social, and the ones that come in at the wrong moment are the ones that go cold.
What it covers for
residential and commercial solar installers
Software that responds to a new enquiry the moment it lands, so the person hears back from you before they hear back from anyone else.
- First response within seconds, on every channel
- Replies in your own wording, not a template
- Answers the obvious questions before a human is involved
- Escalates to a person the moment the enquiry needs one
- Works the same at 9am and 9pm
- Every response logged against the enquiry
Built around how residential and commercial solar installers work
The business that replies first usually wins the job, and that has almost nothing to do with being the best. We build the layer that responds immediately in your voice, with your information, whatever time the enquiry arrives, so your team is following up a conversation rather than starting one.
- Enquiries answered before the other two quotes
- Roof, usage and property details captured early
- Renters and unsuitable roofs identified before a visit
- Long research cycles followed up without nagging
Alongside the systems you already use, or instead of them.
We build around your own enquiry flow, as a web app and an iOS and Android app, on our own post-trained models where they fit. Keep the CRM and the job management software you use today and connect the two, or let the new tool take their place. We do not buy or sell leads, and we do not run a marketplace.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
More for residential and commercial solar installers
- Missed calls for solar installers
- Lead qualification for solar installers
- After hours enquiries for solar installers
- Quote follow up for solar installers
- Website enquiries for solar installers
- Lead routing for solar installers
- CRM data entry for solar installers
- Reviews and referrals for solar installers
- Lead response time software for every industry
- Lead software for residential and commercial solar installers
Questions residential and commercial solar installers ask
Will it sound like a robot?
That is the main thing we work on. We build it on your own wording and the answers your team already gives, and the failure case is always to hand over to a person rather than to guess.
What happens if it does not know the answer?
It says so and escalates. We would rather it pass a question to a human than invent something, and we build it to fail in that direction on purpose.
Can it qualify the property before a site visit?
Yes, and this is usually where the money is. Ownership, roof type, age, shading and current power usage can all be gathered before anybody drives anywhere.
Can it give a price?
It can give a range where you have one, which is often what stops somebody enquiring elsewhere. Anything firm waits for a proper assessment.
What about the long decision cycle?
That is what the follow up is for. A solar decision can take months, and the installer still in contact at the end of it is usually the one who gets the job.
Lets find the leak
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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