Kiwi Dynamics
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Serve customers and reward them without the manual work

Retailers juggle a flood of customer questions, a loyalty programme that needs constant attention and stock decisions made on gut feel. We build agents that answer customers, run the loyalty mechanics and turn your sales data into the insight you act on.

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A better AI tool for retailers, built around how you work.

Off-the-shelf software is built for the average retailer. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • A loyalty app that knows your customers

    Offers and reminders based on what each member actually buys, sent through your own iOS and Android app instead of the same email to everyone.

  • A customer service assistant

    Order status, returns and product questions answered from your live order and stock data, with anything unusual passed to your team.

  • A reorder and markdown planner

    Sell-through by store and by line turned into suggested reorders and markdowns each week, for a buyer to approve.

Runs alongside the software you have today, like Shopify and Lightspeed, or takes its place when that suits you better.

Talk to us about your tool How we build apps Software for retailers

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • Order, returns and stock enquiry answering
  • Website, email and social channels
  • Points, tier and reward automation
  • Birthday, win back and lapsed offers
  • Sales trend and reorder insight
  • Segmentation and campaign drafting
  • Shopify, WooCommerce and POS integration
  • Escalation to staff on complex cases

The build itself, not a proof of concept.

  • Customer service agents

    Order status, returns, sizing and stock questions answered across your website, email and social, drawing on your live order and product data, with escalation to a person when it counts.

  • Loyalty automation

    Points, tiers, birthday rewards and win back offers issued and tracked automatically off customer behaviour, so the programme runs itself instead of needing a marketer to nudge it.

  • Demand and inventory insight

    Your sales history read for what is moving, what is stalling and what to reorder, surfaced as plain recommendations so buying is informed rather than guessed.

  • Personalised outreach

    Segmented campaigns and product suggestions drafted from purchase history, so the right offer reaches the right customer without a manual list build.

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FAQ

It integrates with Shopify, WooCommerce and POS systems, so it works with whatever you are already running rather than requiring a platform switch.

Points, tiers, birthday rewards and win back offers get issued and tracked automatically off customer behaviour, so the programme runs without a marketer having to nudge it manually.

No. It answers order status, returns, sizing and stock questions across your website, email and social, but escalates to a person when it counts, so your team handles the cases that need judgement.

Your sales history gets read for what is moving, what is stalling and what to reorder, surfaced as plain recommendations so buying decisions rest on your own data instead of a guess.

Interested in solving your problems with retail and loyalty?

Tell us what you are trying to do and we will reply with how we would build it, no obligation.

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Customers get quick answers, your loyalty programme runs on autopilot and your buying decisions rest on your own data, without adding to the team on the floor.

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