Retail loyalty software, built around how you work.

Custom retail loyalty software for New Zealand retailers: a web, iOS and Android app built around how your retailer runs, on our own post-trained models where they fit.

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Off-the-shelf software is built for the average retailer. Loyalty features in off-the-shelf retail platforms are built for any retailer, so rewards, messages and stock decisions follow a template rather than what your own customers do.

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What we would build for your retailer

A loyalty app that knows your customersOffers and reminders based on what each member actually buys, sent through your own iOS and Android app instead of the same email to everyone.
A customer service assistantOrder status, returns and product questions answered from your live order and stock data, with anything unusual passed to your team.
A reorder and markdown plannerSell-through by store and by line turned into suggested reorders and markdowns each week, for a buyer to approve.

What the tool can cover

Customers get quick answers, your loyalty programme runs on autopilot and your buying decisions rest on your own data, without adding to the team on the floor.

Order, returns and stock enquiry answering
Website, email and social channels
Points, tier and reward automation
Birthday, win back and lapsed offers
Sales trend and reorder insight
Segmentation and campaign drafting

Alongside the software you run today, or instead of it.

Keep Shopify and Lightspeed and connect the new tool to it, or let the tool take its place when that suits you better.

Talk to us about your tool

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How we build it

Every build is scoped and quoted up front.

Questions retailers ask

Is this off-the-shelf retail loyalty software?

No. We build the tool for your retailer, as a web app and an iOS and Android app, so it follows how you work rather than the average retailer.

Do we have to stop using Shopify and Lightspeed?

No. The tool can run alongside the software you have today and keep both in step, or replace it when that suits you better. We work that out with you first.

What would you build first?

Usually the loyalty app, because it gives you a direct line to your best customers.

Where does the AI come in?

Where it saves real effort: reading documents and photos, turning voice into records, drafting paperwork and flagging what needs a person. We use our own post-trained models where they fit, and a person stays in charge of every decision.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.