Kiwi Dynamics
Contact us

Give clinical teams their time back

Front desk and clinical admin swallow hours that should go to patients. We build agents that handle booking, sort incoming messages by urgency and clear the paperwork, always within safe, non diagnostic bounds and with a clinician in the loop on anything that matters.

Start a conversation

A better AI tool for clinics, built around how you work.

Off-the-shelf software is built for the average practice. We build a tool around how yours actually works, as a web, iOS and Android app, on our own post-trained models where they fit.

  • A referral and intake reader

    Referral letters, forms and results read on arrival, sorted by urgency and matched to the patient record, so nothing sits unread in the inbox.

  • A patient messaging app

    Reminders, rebooking and pre-appointment questions handled in plain language, with anything clinical handed straight to a person and every message kept to the Health Information Privacy Code.

  • An ACC and funder paperwork assistant

    Claim forms, treatment updates and funder reports drafted from the consultation notes for the clinician to check, instead of typed out after hours.

Runs alongside the software you have today, like Medtech, Indici and Cliniko, or takes its place when that suits you better.

Talk to us about your tool How we build apps Software for clinics

Everything included,
nothing bolted on.

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

  • Booking, rescheduling and reminders
  • Waitlist and cancellation backfill
  • Non diagnostic enquiry triage and routing
  • Referral and recall letter drafting
  • Follow up and no show workflows
  • Practice information and FAQ answering
  • Clinician in the loop on clinical steps
  • Privacy Act and HIPC aware handling

The build itself, not a proof of concept.

  • Appointment scheduling

    Agents that book, reschedule and confirm appointments, fill cancellations from the waitlist and send reminders, so the phone stops ringing off the hook at reception.

  • Enquiry triage

    Incoming calls and messages sorted by urgency and routed to the right person, gathering the details a nurse needs, and escalating anything clinical straight to a human, never diagnosing.

  • Clinical admin relief

    Referral letters, recall lists and follow up messages drafted from the notes for a clinician to review and sign, so the after hours documentation load shrinks.

  • Practice knowledge

    Staff and patients get sourced answers on services, hours, fees and preparation instructions, pulled from your own practice information rather than a guess.

Start a conversation

FAQ

No. It stays within safe, non diagnostic bounds at all times. Anything clinical gets escalated straight to a human, and the agent never diagnoses, it only books, triages by urgency and drafts paperwork for a clinician to check.

Patients call, message or book online and the agent handles scheduling, rescheduling and confirmations, fills cancellations from the waitlist and sends reminders. Reception stops being the one answering every call about a booking.

Both. It is built for any clinical team where front desk and admin work is eating into time that should go to patients, from a solo practice to a larger clinic with multiple clinicians.

Handling is designed around the Privacy Act and health information privacy rules, and clinical steps always keep a clinician in the loop. The agent handles the administrative side, not the clinical judgement.

Interested in solving your problems with health and wellbeing?

Tell us what you are trying to do and we will reply with how we would build it, no obligation.

Please see our Privacy Policy regarding how we handle this information.

Let's chat

Reception and clinicians hand the repetitive admin to an agent that stays firmly on the non clinical side, so more of the day goes to patient care without adding front desk headcount.

Start a conversation

Was this helpful?