Natural language and speech recognition in Wellington.
Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
Wellington runs on government, tech and screen, and most of that work runs on documents. We build AI that reads, drafts and files them, on New Zealand infrastructure.
How it works in Wellington
We find the one workflow costing Wellington businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
What natural language and speech recognition means here
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
- Call recording, transcription and summary straight into your CRM
- Voice agents that handle after hours calls and book real jobs
- Free text triage: enquiries, complaints and forms sorted on arrival
- Accent and te reo aware handling rather than a US default
Wellington, up close.
Wellington is home to New Zealand's public sector, which makes up 17 per cent of the city's workforce, alongside tech and fintech, gaming, screen, and food and beverage.
Wellington is a UNESCO City of Film, known for its post-production work. Wellington Anniversary Day falls on on or near 22 January.
Good questions, answered
Is this a talk or a build?
Both, depending on what you need. We speak on natural language and speech recognition, and we build the systems behind it. The advice is the same either way, and it is free of charge until there is a scope to quote.
Do you actually work on natural language and speech recognition?
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
What does this look like for a Wellington business?
Wellington runs on policy, tech, and tight talent pools. AI here is about scaling expertise - not replacing it. We scope one workflow, ship it to production, and prove the return before expanding.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
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