Natural language and speech recognition in Oamaru.
Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
What natural language and speech recognition means here
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
- Call recording, transcription and summary straight into your CRM
- Voice agents that handle after hours calls and book real jobs
- Free text triage: enquiries, complaints and forms sorted on arrival
- Accent and te reo aware handling rather than a US default
Oamaru services the farms, processors and visitors of the Waitaki. We automate the job cards, stock orders and bookings that keep those small teams stretched.
Oamaru, up close.
The Waitaki is a farming district at heart, with agriculture and related processing providing 27 per cent of jobs, and Oamaru is its largest business centre.
The blue penguins near Oamaru's port have become a significant visitor attraction.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Where do you start?
With the workflow costing the most time or the most leads. Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
Is this a talk or a build?
Both, depending on what you need. We speak on natural language and speech recognition, and we build the systems behind it. The advice is the same either way, and it is free of charge until there is a scope to quote.
Do you actually work on natural language and speech recognition?
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
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