Natural language and speech recognition in New Plymouth.

Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.

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Energy, engineering and dairy countryLanguage understanding and speechBuilt in New ZealandProduction AI, not slidewareWorking across TaranakiEnergy, engineering and dairy countryLanguage understanding and speechBuilt in New ZealandProduction AI, not slidewareWorking across TaranakiEnergy, engineering and dairy countryLanguage understanding and speechBuilt in New ZealandProduction AI, not slidewareWorking across TaranakiEnergy, engineering and dairy countryLanguage understanding and speechBuilt in New ZealandProduction AI, not slidewareWorking across Taranaki

How much is the admin really costing you?

Nine hours a week of admin is 468 hours a year. That could drop to about 52.*

With us

52 hrs

Without

468 hrs

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*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.

Taranaki runs on dairy, energy and engineering, with one of the highest GDPs per capita in the country. We automate the tenders, timesheets and compliance that slow it down.

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Small crew or big organisation, the busywork is the same :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

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*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

What natural language and speech recognition means here

Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.

Call recording, transcription and summary straight into your CRM
Voice agents that handle after hours calls and book real jobs
Free text triage: enquiries, complaints and forms sorted on arrival
Accent and te reo aware handling rather than a US default

Definitely not a typical AI agency.

Straight answers, even when the answer is no

One workflow live in weeks, not a programme

Measured in hours back, not slides

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

New Plymouth, up close.

Taranaki has long excelled in energy, engineering, manufacturing, and food and fibre, and dairy and hydrocarbons are the two key commodities driving the regional economy.

Taranaki has one of the highest GDPs per capita in New Zealand. Most New Zealand dairy herds calve in spring, July to September.

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Questions New Plymouth businesses ask

What does this look like for a New Plymouth business?

Taranaki runs on energy, dairy, and engineering - industries with sharp safety, compliance, and uptime stakes that suit AI well. We scope one workflow, ship it to production, and prove the return before expanding.

Do you actually work on natural language and speech recognition?

Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.

Where do you start?

With the workflow costing the most time or the most leads. Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.

Can it remind us about the annual return?

Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.

What does the Privacy Act 2020 mean for AI?

The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.

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