Natural language and speech recognition in Kaikōura.
Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
What Kaikōura runs on.
Tourism, directly and indirectly, is the major contributor to Kaikōura's GDP, built on whales, the coastline and crayfish, alongside the district's fishing and farming heritage.
A deep undersea canyon brings Giant Sperm Whales close to the coast, and Whale Watch has run since 1987.
Kaikōura welcomes around a million visitors a year. We automate bookings, enquiries and reviews so small teams keep up with big seasons.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How Kiwi Dynamics works
We find the one workflow costing Kaikōura businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
What natural language and speech recognition means here
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
- Call recording, transcription and summary straight into your CRM
- Voice agents that handle after hours calls and book real jobs
- Free text triage: enquiries, complaints and forms sorted on arrival
- Accent and te reo aware handling rather than a US default
Good questions, answered
Where do you start?
With the workflow costing the most time or the most leads. Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
Is this a talk or a build?
Both, depending on what you need. We speak on natural language and speech recognition, and we build the systems behind it. The advice is the same either way, and it is free of charge until there is a scope to quote.
Do you actually work on natural language and speech recognition?
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
Does it keep up with KiwiSaver changes?
It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.
Talk to us about natural language and speech recognition
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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