Natural language and speech recognition in Invercargill.
Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
From Tiwai Point to the dairy sheds, Southland businesses run lean crews. We automate rosters, reporting and invoicing so fewer hours go to the office.
How the work runs
We find the one workflow costing Invercargill businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
What natural language and speech recognition means here
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
- Call recording, transcription and summary straight into your CRM
- Voice agents that handle after hours calls and book real jobs
- Free text triage: enquiries, complaints and forms sorted on arrival
- Accent and te reo aware handling rather than a US default
What Invercargill runs on.
Southland's economy rests on agriculture and processing, and the New Zealand Aluminium Smelter at Tiwai Point, across the harbour from Bluff, is the country's only aluminium smelter.
Tiwai Point has secured its energy supply to at least 2044. Most New Zealand dairy herds calve in spring, July to September.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Do you actually work on natural language and speech recognition?
Understanding what people actually said, and what they meant. Call transcription, voice agents that answer the phone, and language models that read the free text nobody has time to read.
Is this a talk or a build?
Both, depending on what you need. We speak on natural language and speech recognition, and we build the systems behind it. The advice is the same either way, and it is free of charge until there is a scope to quote.
Where do you start?
With the workflow costing the most time or the most leads. Speech recognition trained on American English mangles New Zealand place names, which is exactly the field a booking depends on.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
Let's chat
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