Voice AI agents for plumbers.

The version of voice AI agents that plumbing businesses still use a year after launch.

Quotes with GST shown correctly, job sheets and invoices done from the van, so evenings are not spent on paperwork.

What we keep hearing from NZ plumbing businesses.

Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.

Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.

On the tools or running at scale, the admin still eats the week :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

What voice AI agents actually do

Never miss a call again. With the right workflow automated, nine hours of admin a week could drop to about one.*

*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.

How the work runs

We find the one workflow costing plumbing businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

One workflow.
In production.
In weeks.

What voice AI agents covers

If we build the right slice first, plumbing businesses feel the difference inside the first month.

  • Trained on your business hours, services, and pricing
  • Books appointments straight into your calendar
  • Texts the team for anything urgent
  • Full call transcript and audio recorded for QA
  • No AI theatre
  • No shelfware or licences you do not use

Good questions, answered

When does voice AI agents actually pay back?

Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a plumbing business - so the savings start landing before the rest of the build is finished.

Anyone else in this space using voice AI agents?

Plenty. 42% of after-hours calls now booked without human input. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.

Will this run on our own infrastructure?

Yes, where it makes sense. Voice AI agents can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Vapi, Retell, Twilio, OpenAI Realtime but the architecture supports your existing platform choices.

Can it help with health and safety records?

It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.

Does scheduling handle public holidays?

It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.

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