Voice AI agents for HVAC companies.
AI phone agents, built around how an HVAC company actually works.
How the work runs
We find the one workflow costing HVAC companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Maintenance reminders, bookings and quotes with GST at 15 per cent handled automatically across your customer base.
Made for New Zealand paperwork.
Voice agents answer calls, book jobs and take messages after hours and in busy season, so no enquiry ends in voicemail.
- GST at 15 per cent
- Holidays Act until August 2028
- Job management built in New Zealand
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What voice AI agents covers
42% of after-hours calls now booked without human input.
- Trained on your business hours, services, and pricing
- Books appointments straight into your calendar
- Texts the team for anything urgent
- Full call transcript and audio recorded for QA
- No annual contracts
- No shelfware or licences you do not use
Where most HVAC companies engagements actually deliver value.
Heating and cooling businesses run on seasonal call volume that spikes exactly when the team is already stretched.
Scheduling, callout triage, and maintenance reminders are what separate a booked-out HVAC business from a quiet one.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Good questions, answered
Who owns the code and the model setup?
You do, on delivery. We deploy voice AI agents into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Vapi sits in your account too - we don't operate it from ours.
Anyone else in this space using voice AI agents?
Plenty. 42% of after-hours calls now booked without human input. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can it help with health and safety records?
It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
Talk to us about voice AI agents
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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