Accounting firms are some of the most efficient operators in New Zealand – which means the easy wins from voice AI agents are usually already taken. The brief we accept is the one focused on the workflow you've tried to fix twice and given up on.
Accounting firms · Applied AI
Built for the accounting firm who's already tried the off-the-shelf option and bounced off it.
What voice AI agents actually does
Never miss a call again. AI phone agents that answer common enquiries, book jobs, and route urgent ones – in a Kiwi voice your customers won't hate.
- 01 Trained on your business hours, services, and pricing
- 02 Books appointments straight into your calendar
- 03 Texts the team for anything urgent
- 04 Full call transcript and audio recorded for QA
Built on: Vapi Retell Twilio OpenAI Realtime
Without Kiwi Dynamics
With Kiwi Dynamics
On the ground with NZ accounting firms
The pattern across most accounting firms we work with.
- Accounting firms carry seasonal peaks where document chasing and data entry crowd out the advisory work that actually pays.
- Client document requests, reconciliations, and deadline reminders are the repetitive load behind every busy season.
How we build voice AI agents for accounting firms.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for a accounting firm business, so value lands before the build is finished. AI phone agents.
Talk to usThe outcome for accounting firms
If we build the right slice first, accounting firms feel the difference inside the first month. 42% of after-hours calls now booked without human input.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What's the smallest engagement you'd take on?
A two-week paid discovery for accounting firms that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. 42% of after-hours calls now booked without human input.
What tools do you build voice AI agents on?
For voice AI agents we usually reach for Vapi, Retell, Twilio, OpenAI Realtime. We're tool-agnostic at heart – we pick what your accounting firm team can actually run after we hand the build over, not what looks good on a vendor sticker.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.