Semantic search (RAG) for veterinarians.
The version of semantic search (RAG) that veterinarians still use a year after launch.
Bookings, reminders and clinical notes handled by AI, with client records protected under the Privacy Act 2020.
Where most veterinarians engagements actually deliver value.
Vet clinics run on bookings, recalls, and after-hours emergency calls, with a small front-desk team trying to do all three at once.
Between surgery schedules, vaccine recalls, and owners calling mid-panic, the phone and the inbox are where clinics lose the most time.
From one-person trades to national organisations, we find the hours :)
The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Knows the New Zealand rules.
Ask questions across your manuals, contracts and records and get answers with the source attached, not a guess.
- Serious breaches get reported
- ACC levies set by industry
- KiwiSaver now 3.5 per cent
The shape of the result for veterinarians: Average search time drops from 6 minutes to 12 seconds. Built on Pinecone, hardened with the rest of the stack as it scales. Kiwi Dynamics
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions veterinarians ask
Who owns the code and the model setup?
You do, on delivery. We deploy semantic search (RAG) into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Pinecone sits in your account too - we don't operate it from ours.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Average search time drops from 6 minutes to 12 seconds.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you work to the NZISM?
The NZISM is the government's information security manual and is written for vendors serving agencies as well as the agencies themselves, so government-adjacent work should be built to it.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
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