Semantic search (RAG) for plumbers.
For plumbing businesses who want results in weeks, not a year-long transformation programme.
How it works in New Zealand
We find the one workflow costing plumbing businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Quotes with GST shown correctly, job sheets and invoices done from the van, so evenings are not spent on paperwork.
Knows the New Zealand rules.
Ask questions across your manuals, contracts and records and get answers with the source attached, not a guess.
- GST at 15 per cent
- Job management built in New Zealand
- Master Plumbers 12-month guarantee
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
One workflow.
In production.
In weeks.
What semantic search (RAG) covers
We'd call the engagement a success when plumbing businesses are using the system without thinking about us.
- Indexes Drive, SharePoint, Notion, Slack, your CRM
- Returns answers with source links - no hallucinations
- Permissioned so staff only see what they should
- Re-indexes nightly so results stay fresh
- No annual contracts
- No shelfware or licences you do not use
The friction plumbing businesses hit that other industries don't.
Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.
Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.
Questions plumbing businesses ask
Is semantic search (RAG) worth it for a smaller plumbing business?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What tools do you build semantic search (RAG) on?
For semantic search (RAG) we usually reach for Pinecone, Claude, Postgres pgvector, Vercel AI SDK. We're tool-agnostic at heart - we pick what your plumbing business team can actually run after we hand the build over, not what looks good on a vendor sticker.
Can it help with health and safety records?
It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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