Semantic search (RAG) for HVAC companies.
Built for the HVAC company who's already tried the off-the-shelf option and bounced off it.
Maintenance reminders, bookings and quotes with GST at 15 per cent handled automatically across your customer base.
The friction HVAC companies hit that other industries don't.
Heating and cooling businesses run on seasonal call volume that spikes exactly when the team is already stretched.
Scheduling, callout triage, and maintenance reminders are what separate a booked-out HVAC business from a quiet one.
Made for New Zealand paperwork.
Ask questions across your manuals, contracts and records and get answers with the source attached, not a guess.
- GST at 15 per cent
- Xero, founded in New Zealand
- Consent first, sign-off after
How the work runs
We find the one workflow costing HVAC companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
One workflow.
In production.
In weeks.
What semantic search (RAG) covers
We'd call the engagement a success when HVAC companies are using the system without thinking about us.
- Indexes Drive, SharePoint, Notion, Slack, your CRM
- Returns answers with source links - no hallucinations
- Permissioned so staff only see what they should
- Re-indexes nightly so results stay fresh
- No AI theatre
- No annual contracts
Good questions, answered
What's the smallest engagement you'd take on?
A two-week paid discovery for HVAC companies that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
What tools do you build semantic search (RAG) on?
For semantic search (RAG) we usually reach for Pinecone, Claude, Postgres pgvector, Vercel AI SDK. We're tool-agnostic at heart - we pick what your HVAC company team can actually run after we hand the build over, not what looks good on a vendor sticker.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
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