AI staff training for auto mechanics.
The version of AI staff training that auto repair shops still use a year after launch.
Where most auto repair shops engagements actually deliver value.
Mechanics quote from underneath a car and answer the phone from underneath a car, and one of those always loses.
Booking, quoting, and parts follow-up are the admin layer that decides how many cars a workshop can turn over in a week.
Reminders timed to each car's WoF, which from 1 November 2026 moves to every two years for many 4 to 14 year old vehicles.
How Kiwi Dynamics works
We find the one workflow costing auto repair shops the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Knows the New Zealand rules.
Hands-on training on your team's real tasks, including what the Privacy Commissioner expects before anyone pastes personal information into an AI tool.
- What the Privacy Commissioner expects
- Personal data sent offshore
- WoF rules change November 2026
One workflow.
In production.
In weeks.
What you get
We'd call the engagement a success when auto repair shops are using the system without thinking about us.
- Auto-generates training modules from your SOPs
- Voice-based roleplay scenarios for sales and service teams
- Tracks competency and flags refresher needs
- Works offline on site or in the truck
- No annual contracts
- No shelfware or licences you do not use
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Will this run on our own infrastructure?
Yes, where it makes sense. AI staff training can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, ElevenLabs, Vercel AI SDK, Mux, Postgres but the architecture supports your existing platform choices.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
When does AI staff training actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for an auto repair shop - so the savings start landing before the rest of the build is finished.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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