AI inbound sales for physiotherapists.
The version of AI inbound sales that physiotherapists still use a year after launch.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Notes, bookings and invoicing prepared by AI, so the physio spends the appointment with the patient.
What AI inbound sales actually do
An AI agent that picks up every inbound enquiry the moment it lands - qualifies the lead, answers their questions with your real product knowledge, books the meeting, and only escalates the deals worth a human conversation. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Physiotherapists run their businesses unlike anyone else.
Physio clinics run tight appointment books where a single no-show or late reschedule costs real revenue.
ACC paperwork, rebooking, and treatment plan follow-ups eat the hours physios would rather spend with patients.
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
What changes for physiotherapists after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%. Kiwi Dynamics
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Straight answers
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you work with our existing systems?
Yes. The default AI inbound sales stack we reach for is Claude / GPT-4 for conversation, Cal.com or HubSpot Meetings, Vector store of your sales collateral, Slack alerts for hot leads, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
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