AI receptionist for veterinarians.
Built for the veterinarian who's already tried the off-the-shelf option and bounced off it.
The shape of every veterinarian brief we've seen.
Vet clinics run on bookings, recalls, and after-hours emergency calls, with a small front-desk team trying to do all three at once.
Between surgery schedules, vaccine recalls, and owners calling mid-panic, the phone and the inbox are where clinics lose the most time.
Bookings, reminders and clinical notes handled by AI, with client records protected under the Privacy Act 2020.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
What AI receptionist actually does
A 24/7 AI receptionist that answers calls and chats, books appointments, takes deposits, and routes urgent issues to a real human. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What AI receptionist covers
Captures the 30-40% of enquiries that used to go to voicemail.
- Voice + chat, both trained on your business
- Knows your services, prices, and availability
- Books direct into your calendar - no double-bookings
- After-hours coverage with morning summary email
- No AI theatre
- No annual contracts
How the work runs
We find the one workflow costing veterinarians the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Good questions, answered
What's the realistic timeline for AI receptionist with a veterinarian?
Most veterinarians have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational - your team gets to use the thing well before the engagement is "done".
Is AI receptionist worth it for a smaller veterinarian?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Has this actually shipped for a real veterinarian?
Yes. Captures the 30-40% of enquiries that used to go to voicemail. We'll share comparable engagements on the call.
Will it work alongside Fergus or Tradify?
We build around the tools you already run instead of replacing them. Fergus and Tradify are both job management tools built in New Zealand for trades.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
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