AI receptionist for plumbers.
AI receptionist that fits a plumbing business's week, not the other way around.
Built around how New Zealand works.
Answers calls and books jobs when you cannot, including WoF reminders for workshops under the rules changing in November 2026.
- WoF rules change November 2026
- GST at 15 per cent
- Job management built in New Zealand
Quotes with GST shown correctly, job sheets and invoices done from the van, so evenings are not spent on paperwork.
How the work runs
We find the one workflow costing plumbing businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What AI receptionist covers
What changes for plumbing businesses after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Voice + chat, both trained on your business
- Knows your services, prices, and availability
- Books direct into your calendar - no double-bookings
- After-hours coverage with morning summary email
- No annual contracts
- No shelfware or licences you do not use
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
What years of building for plumbing businesses taught us.
Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.
Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.
Straight answers
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Who owns the code and the model setup?
You do, on delivery. We deploy AI receptionist into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Vapi sits in your account too - we don't operate it from ours.
How long does AI receptionist take to ship for plumbing businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real plumbing businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Can reminders follow the new WoF rules?
They need to. From 1 November 2026 many light vehicles aged 4 to 14 years move to a WoF every two years, and new vehicles get their second WoF at 4 years.
Talk to us about AI receptionist
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
Was this helpful?
Thanks, your comment is with our team.