AI receptionist for physiotherapists.
Built for the physiotherapist who's already tried the off-the-shelf option and bounced off it.
Notes, bookings and invoicing prepared by AI, so the physio spends the appointment with the patient.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Built around how New Zealand works.
Answers calls and books jobs when you cannot, including WoF reminders for workshops under the rules changing in November 2026.
- WoF rules change November 2026
- Serious breaches get reported
- An annual return every year
Less admin.
More weekend.
No theatre.
What AI receptionist covers
If we build the right slice first, physiotherapists feel the difference inside the first month.
- Voice + chat, both trained on your business
- Knows your services, prices, and availability
- Books direct into your calendar - no double-bookings
- After-hours coverage with morning summary email
- No shelfware or licences you do not use
- No AI theatre
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Where physiotherapists actually lose hours and dollars.
Physio clinics run tight appointment books where a single no-show or late reschedule costs real revenue.
ACC paperwork, rebooking, and treatment plan follow-ups eat the hours physios would rather spend with patients.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Is AI receptionist worth it for a smaller physiotherapist?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
What happens if we want to swap a vendor out later?
AI receptionist is built behind a small adapter layer specifically so swapping a model provider or a data source is a one-day job, not a re-architecture. Vapi, Twilio, Claude, Cal.com, Stripe are our defaults, but the build is intentionally portable.
What's the realistic timeline for AI receptionist with a physiotherapist?
Most physiotherapists have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational - your team gets to use the thing well before the engagement is "done".
Will quotes and invoices show GST properly?
Yes. GST is 15 per cent on most goods and services in New Zealand, and anything we build that prices work shows it the way your accounts need.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
Talk to us about AI receptionist
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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