When a law firm asks us about AI receptionist, the first question we put back is the same one every time: which part of your week, if it disappeared, would change how you feel on a Friday? We start the build from that answer.
Law firms · Applied AI
AI receptionist that fits a law firm's week, not the other way around.
What AI receptionist actually does
A 24/7 AI receptionist that answers calls and chats, books appointments, takes deposits, and routes urgent issues to a real human. Sounds Kiwi. Doesn't fumble names.
- 01 Voice + chat, both trained on your business
- 02 Knows your services, prices, and availability
- 03 Books direct into your calendar – no double-bookings
- 04 After-hours coverage with morning summary email
Built on: Vapi Twilio Claude Cal.com Stripe
Without Kiwi Dynamics
With Kiwi Dynamics
Why law firms are different
Law firms run their businesses unlike anyone else.
- Law firms bill for judgement, but a huge share of the week still goes on intake, document review, and status updates.
- New matter intake and routine client updates are the two places firms lose the most billable time to admin.
How we build AI receptionist for law firms.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for a law firm business, so value lands before the build is finished. 24/7 AI front desk.
Talk to usThe outcome for law firms
If we build the right slice first, law firms feel the difference inside the first month. Captures the 30-40% of enquiries that used to go to voicemail.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
What's a typical engagement length for law firms?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real law firm?
Yes. Captures the 30-40% of enquiries that used to go to voicemail. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI receptionist stack we reach for is Vapi, Twilio, Claude, Cal.com, Stripe, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.