AI receptionist for HVAC companies.
24/7 AI front desk, built around how an HVAC company actually works.
HVAC companies run their businesses unlike anyone else.
Heating and cooling businesses run on seasonal call volume that spikes exactly when the team is already stretched.
Scheduling, callout triage, and maintenance reminders are what separate a booked-out HVAC business from a quiet one.
Maintenance reminders, bookings and quotes with GST at 15 per cent handled automatically across your customer base.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
How the work runs
We find the one workflow costing HVAC companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
What AI receptionist actually does
A 24/7 AI receptionist that answers calls and chats, books appointments, takes deposits, and routes urgent issues to a real human. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
We'd call the engagement a success when HVAC companies are using the system without thinking about us. Captures the 30-40% of enquiries that used to go to voicemail. Kiwi Dynamics
Questions HVAC companies ask
What's a typical engagement length for HVAC companies?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Can you work with our existing systems?
Yes. The default AI receptionist stack we reach for is Vapi, Twilio, Claude, Cal.com, Stripe, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
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