AI lead reactivation for cafes and restaurants.
Wake up cold pipeline, built around how a cafe or restaurant actually works.
Where most cafes and restaurants engagements actually deliver value.
Hospitality runs on thin margins where a missed booking, a bad review left unanswered, or a slow roster costs real money.
Reservations, reviews, and rostering are the recurring admin that pulls owners off the floor.
Rosters that account for 11 public holidays, including Matariki, plus your anniversary day, without a spreadsheet.
How the work runs
We find the one workflow costing cafes and restaurants the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
What AI lead reactivation actually does
Your CRM is sitting on a graveyard of old leads that went quiet. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What you get
The shape of the result for cafes and restaurants: An Auckland agency reactivated 18 deals worth $340k from 2,000 'dead' CRM leads in a single 6-week sweep.
- Scores every dormant lead by reactivation likelihood
- Detects buying-trigger events (funding, hiring, product launches)
- Personalised re-entry message referencing what's actually changed
- Reports back which leads to bin and which to call this week
- No annual contracts
- No shelfware or licences you do not use
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Straight answers
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI lead reactivation?
Plenty. An Auckland agency reactivated 18 deals worth $340k from 2,000 'dead' CRM leads in a single 6-week sweep. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
How long does AI lead reactivation take to ship for cafes and restaurants?
We aim for a working pilot inside 4-6 weeks - narrow scope, real cafes and restaurants data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Let's chat
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