AI knowledge base for HVAC companies.
Built for the HVAC company who's already tried the off-the-shelf option and bounced off it.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Maintenance reminders, bookings and quotes with GST at 15 per cent handled automatically across your customer base.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
The friction HVAC companies hit that other industries don't.
Heating and cooling businesses run on seasonal call volume that spikes exactly when the team is already stretched.
Scheduling, callout triage, and maintenance reminders are what separate a booked-out HVAC business from a quiet one.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Less admin.
More weekend.
No theatre.
What you get
New staff get to productive 3x faster - less senior-team interruption.
- Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- Answers with citations back to source documents
- Permission-aware - staff only see what they should
- Detects stale docs and prompts owners to update
- No annual contracts
- No AI theatre
How it works in New Zealand
We find the one workflow costing HVAC companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Good questions, answered
What tools do you build AI knowledge base on?
For AI knowledge base we usually reach for Claude, Pinecone, Vercel AI SDK, Postgres, MCP. We're tool-agnostic at heart - we pick what your HVAC company team can actually run after we hand the build over, not what looks good on a vendor sticker.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is AI knowledge base worth it for a smaller HVAC company?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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