AI knowledge base for cafes and restaurants.

The version of AI knowledge base that cafes and restaurants still use a year after launch.

Rosters that account for 11 public holidays, including Matariki, plus your anniversary day, without a spreadsheet.

What we keep hearing from NZ cafes and restaurants.

Hospitality runs on thin margins where a missed booking, a bad review left unanswered, or a slow roster costs real money.

Reservations, reviews, and rostering are the recurring admin that pulls owners off the floor.

Not your typical AI agency.

Straight answers, even when the answer is no

One workflow live in weeks, not a programme

Measured in hours back, not slides

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

On the tools or running at scale, the admin still eats the week :)

The questions a public sector buyer asks, answered up front: privacy impact, the NZISM, where the data lives and how an algorithm is held to account.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Made for New Zealand paperwork.

Policies, job manuals and compliance records in one place staff can ask, including Records of Building Work for restricted work.

  • Restricted work needs an LBP
  • 11 public holidays, plus yours
  • Holidays Act until August 2028

How the work runs

We find the one workflow costing cafes and restaurants the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.

Less admin.
More weekend.
No theatre.

What you get

New staff get to productive 3x faster - less senior-team interruption.

  • Ingests PDFs, Word docs, videos, Slack, Notion, Drive
  • Answers with citations back to source documents
  • Permission-aware - staff only see what they should
  • Detects stale docs and prompts owners to update
  • No AI theatre
  • No annual contracts

Straight answers

How do you price AI knowledge base engagements?

Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most cafes and restaurants are surprised how small the first cheque is.

Has this actually shipped for a real cafe or restaurant?

Yes. New staff get to productive 3x faster - less senior-team interruption. We'll share comparable engagements on the call.

Who owns the code and the model setup?

You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.

What does the Privacy Commissioner expect before we use AI?

Senior leadership sign-off, a check that the tool is necessary and proportionate, and a privacy impact assessment before it goes live.

How does this fit the Public Service AI Framework?

The framework, led by the Government Chief Digital Officer, asks for safe, transparent and accountable AI. Agencies that sign the Algorithm Charter also commit to transparency in how they use algorithms.

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