AI fraud detection for plumbers.
For plumbing businesses who want results in weeks, not a year-long transformation programme.
What AI fraud detection actually does
Pattern-watching AI for refund abuse, chargebacks, fake reviews, employee fiddles, and odd supplier invoices. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Quotes with GST shown correctly, job sheets and invoices done from the van, so evenings are not spent on paperwork.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
What changes for plumbing businesses after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Recovers 3-5x its cost in caught fraud within 6 months. Kiwi Dynamics
The friction plumbing businesses hit that other industries don't.
Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.
Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Straight answers
What's the smallest engagement you'd take on?
A two-week paid discovery for plumbing businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What if our plumbing business doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI fraud detection specifically, we typically run that work on Claude, DuckDB, Postgres, Vercel and assume messy starting conditions from day one.
How fast could we have AI fraud detection in production?
Eight to ten weeks for most plumbing businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
Does it keep up with KiwiSaver changes?
It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.
Let's chat
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
Was this helpful?
Thanks, your comment is with our team.

