AI email triage is overhyped at the macro level and underused at the workflow level. For a NZ plumbing business, that gap is where the actual ROI lives – and where most of our work happens.
Plumbing businesses · Applied AI
AI inbox manager, built around how a plumbing business actually works.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Field notes
What years of building for plumbing businesses taught us.
- Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.
- Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.
How we build AI email triage for plumbing businesses.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for a plumbing business business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for plumbing businesses
We'd call the engagement a success when plumbing businesses are using the system without thinking about us. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
How long does AI email triage take to ship for plumbing businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real plumbing businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI email triage engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most plumbing businesses are surprised how small the first cheque is.
Do you have proof this works for plumbing businesses?
Direct case study: Inbox time cut from 2 hours/day to under 30 minutes. Happy to walk you through full numbers on a call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI email triage into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.