Every physiotherapist business we've worked with has a different definition of "broken". AI email triage only earns its keep when it solves the specific definition you'd give it on a bad day – which is why our first call is mostly listening.
Physiotherapists · Applied AI
For physiotherapists who want results in weeks, not a year-long transformation programme.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
What gets in the way
The friction physiotherapists hit that other industries don't.
- Physio clinics run tight appointment books where a single no-show or late reschedule costs real revenue.
- ACC paperwork, rebooking, and treatment plan follow-ups eat the hours physios would rather spend with patients.
How we build AI email triage for physiotherapists.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for a physiotherapist business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for physiotherapists
We'd call the engagement a success when physiotherapists are using the system without thinking about us. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
What's the realistic timeline for AI email triage with a physiotherapist?
Most physiotherapists have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational – your team gets to use the thing well before the engagement is "done".
Is AI email triage worth it for a smaller physiotherapist?
Often, yes – and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Inbox time cut from 2 hours/day to under 30 minutes.
What happens if we want to swap a vendor out later?
AI email triage is built behind a small adapter layer specifically so swapping a model provider or a data source is a one-day job, not a re-architecture. Claude, Gmail API, Microsoft Graph, Vercel are our defaults, but the build is intentionally portable.
One short call.
Tell us what you're trying to fix. We'll come back inside a working day.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.