AI email triage for law firms.
AI email triage that fits a law firm's week, not the other way around.
Built around how New Zealand works.
Emails sorted by urgency, with IRD, ACC and council letters flagged first, so the ones with deadlines never get buried.
- ACC levies set by industry
- Serious breaches get reported
- Personal data sent offshore
Intake, file notes and document review sped up, with client information protected under the Privacy Act 2020 and kept in New Zealand.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Law firms run their businesses unlike anyone else.
Law firms bill for judgement, but a huge share of the week still goes on intake, document review, and status updates.
New matter intake and routine client updates are the two places firms lose the most billable time to admin.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How the work runs
We find the one workflow costing law firms the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
One workflow.
In production.
In weeks.
What AI email triage covers
If we build the right slice first, law firms feel the difference inside the first month.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No annual contracts
- No shelfware or licences you do not use
Good questions, answered
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a law firm - so the savings start landing before the rest of the build is finished.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Get started in 5 minutes
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
Was this helpful?
Thanks, your comment is with our team.