There is a version of AI email triage that law firms buy off a shelf and quietly stop using inside a month. Then there's the version that's wired into your real workflow, owned by a person on your team, and still in use a year later. We only build the second one.
Law firms · Applied AI
AI email triage that fits a law firm's week, not the other way around.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why law firms are different
Law firms run their businesses unlike anyone else.
- Law firms bill for judgement, but a huge share of the week still goes on intake, document review, and status updates.
- New matter intake and routine client updates are the two places firms lose the most billable time to admin.
How we build AI email triage for law firms.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for a law firm business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for law firms
If we build the right slice first, law firms feel the difference inside the first month. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a law firm – so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Anyone else in this space using AI email triage?
Plenty. Inbox time cut from 2 hours/day to under 30 minutes. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.