AI email triage for dentists.
AI email triage that fits a dentist's week, not the other way around.
Recalls, bookings and patient messages handled automatically, with patient information protected under the Privacy Act 2020.
Knows the New Zealand rules.
Emails sorted by urgency, with IRD, ACC and council letters flagged first, so the ones with deadlines never get buried.
- ACC levies set by industry
- Serious breaches get reported
- Holidays Act until August 2028
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Less admin.
More weekend.
No theatre.
What you get
Inbox time cut from 2 hours/day to under 30 minutes.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No annual contracts
- No shelfware or licences you do not use
Dentists run their businesses unlike anyone else.
Dental practices live and die by a full chair and a clean recall list, and both take constant admin to keep on track.
No-shows, insurance queries, and recall reminders are the recurring admin load behind every dental front desk.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Straight answers
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's a typical engagement length for dentists?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Anyone else in this space using AI email triage?
Plenty. Inbox time cut from 2 hours/day to under 30 minutes. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Talk to us about AI email triage
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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