AI email triage for builders.
AI email triage that fits a building company's week, not the other way around.
Where most building companies engagements actually deliver value.
Builders run multiple sites at once, and the paperwork behind each one grows faster than anyone has time to manage.
Variations, supplier orders, and client updates are the admin layer that determines whether a build stays on schedule.
Records of Building Work, photos and variations organised as the job runs, ready for the code compliance certificate.
Definitely not a typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What AI email triage covers
What changes for building companies after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No AI theatre
- No shelfware or licences you do not use
Good questions, answered
Can you work with our existing systems?
Yes. The default AI email triage stack we reach for is Claude, Gmail API, Microsoft Graph, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI email triage?
Plenty. Inbox time cut from 2 hours/day to under 30 minutes. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Can reminders follow the new WoF rules?
They need to. From 1 November 2026 many light vehicles aged 4 to 14 years move to a WoF every two years, and new vehicles get their second WoF at 4 years.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
Let's chat
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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