AI email triage for auto mechanics.
Built for the auto repair shop who's already tried the off-the-shelf option and bounced off it.
Reminders timed to each car's WoF, which from 1 November 2026 moves to every two years for many 4 to 14 year old vehicles.
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Knows the New Zealand rules.
Emails sorted by urgency, with IRD, ACC and council letters flagged first, so the ones with deadlines never get buried.
- ACC levies set by industry
- WoF rules change November 2026
- Health and safety sits with the business
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Small team.
Real systems.
Zero fluff.
What AI email triage covers
What changes for auto repair shops after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Drafts replies in your tone, ready to send
- Auto-files attachments to the right job folder
- Detects complaints and pings the right person
- Weekly digest of what was handled while you slept
- No annual contracts
- No shelfware or licences you do not use
The friction auto repair shops hit that other industries don't.
Mechanics quote from underneath a car and answer the phone from underneath a car, and one of those always loses.
Booking, quoting, and parts follow-up are the admin layer that decides how many cars a workshop can turn over in a week.
Questions auto repair shops ask
What's the smallest engagement you'd take on?
A two-week paid discovery for auto repair shops that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What tools do you build AI email triage on?
For AI email triage we usually reach for Claude, Gmail API, Microsoft Graph, Vercel. We're tool-agnostic at heart - we pick what your auto repair shop team can actually run after we hand the build over, not what looks good on a vendor sticker.
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Will quotes and invoices show GST properly?
Yes. GST is 15 per cent on most goods and services in New Zealand, and anything we build that prices work shows it the way your accounts need.
Can it keep our building records in order?
Yes. Restricted building work must be done or supervised by a Licensed Building Practitioner, who provides a Record of Building Work, and AI can keep those filed per job.
Talk to us about AI email triage
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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