AI customer growth for veterinarians.
AI customer growth that fits a veterinarian's week, not the other way around.
Bookings, reminders and clinical notes handled by AI, with client records protected under the Privacy Act 2020.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Built around how New Zealand works.
Finds customers who have gone quiet and drafts a personal follow-up, timed around school terms and holidays when they are actually around.
- Four school terms a year
- Serious breaches get reported
- Xero, founded in New Zealand
We'd call the engagement a success when veterinarians are using the system without thinking about us. Doubled an NZ professional services firm's qualified pipeline in 90 days - no new headcount. Kiwi Dynamics
Veterinarians need software built around their week, not against it.
Vet clinics run on bookings, recalls, and after-hours emergency calls, with a small front-desk team trying to do all three at once.
Between surgery schedules, vaccine recalls, and owners calling mid-panic, the phone and the inbox are where clinics lose the most time.
Questions veterinarians ask
How long does AI customer growth take to ship for veterinarians?
We aim for a working pilot inside 4-6 weeks - narrow scope, real veterinarians data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Who owns the code and the model setup?
You do, on delivery. We deploy AI customer growth into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude + GPT-4 orchestration sits in your account too - we don't operate it from ours.
What does the Privacy Act 2020 mean for AI?
The same rules apply as for any system holding personal information. A breach that could cause serious harm must be reported to the Privacy Commissioner, who expects it within 72 hours.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
Talk to us about AI customer growth
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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