AI customer feedback for roofers.
Built for the roofing company who's already tried the off-the-shelf option and bounced off it.
Measure-ups turned into quotes with GST shown correctly, and job photos filed for restricted building work records.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Built around how New Zealand works.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- GST at 15 per cent
- Restricted work needs an LBP
- Health and safety sits with the business
How much is the admin really costing you?
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Small team.
Real systems.
Zero fluff.
What AI customer feedback covers
Star ratings up ~0.4 in 90 days from faster, on-brand responses.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
- No shelfware or licences you do not use
- No annual contracts
The two or three things that decide whether this works for roofing companies.
Roofers quote off photos, chase weather windows, and juggle insurance jobs that all move at different speeds.
Fast, accurate quoting from a photo is the single biggest lever for a roofing business's close rate.
Not your typical AI agency.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Straight answers
What tools do you build AI customer feedback on?
For AI customer feedback we usually reach for Claude, Google Business API, Trustpilot, Vercel. We're tool-agnostic at heart - we pick what your roofing company team can actually run after we hand the build over, not what looks good on a vendor sticker.
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Is AI customer feedback worth it for a smaller roofing company?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Is our data kept in New Zealand?
Kiwi Dynamics hosts its own infrastructure in New Zealand, under New Zealand governance. If personal information ever has to go offshore, privacy principle 12 requires comparable protection.
Talk to us about AI customer feedback
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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