AI customer feedback for plumbers.
For plumbing businesses who want results in weeks, not a year-long transformation programme.
Quotes with GST shown correctly, job sheets and invoices done from the van, so evenings are not spent on paperwork.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
One workflow.
In production.
In weeks.
What AI customer feedback covers
The shape of the result for plumbing businesses: Star ratings up ~0.4 in 90 days from faster, on-brand responses.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
- No shelfware or licences you do not use
- No AI theatre
How it works in New Zealand
We find the one workflow costing plumbing businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Where plumbing businesses actually lose hours and dollars.
Plumbers lose jobs to whoever answers the phone first, and most calls come in while they're already under a sink.
Missed calls, slow quotes, and unchased invoices are the three leaks that cost plumbing businesses the most money.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Questions plumbing businesses ask
What's the smallest engagement you'd take on?
A two-week paid discovery for plumbing businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Has this actually shipped for a real plumbing business?
Yes. Star ratings up ~0.4 in 90 days from faster, on-brand responses. We'll share comparable engagements on the call.
How fast could we have AI customer feedback in production?
Eight to ten weeks for most plumbing businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
Will quotes and invoices show GST properly?
Yes. GST is 15 per cent on most goods and services in New Zealand, and anything we build that prices work shows it the way your accounts need.
Do you work with Xero?
Yes. Xero is one of the systems we build around, and we connect to the other tools you already run rather than asking you to switch.
Talk to us about AI customer feedback
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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