AI customer feedback for HVAC companies.
HVAC companies-grade AI customer feedback, shipped by people who've done it before.
Maintenance reminders, bookings and quotes with GST at 15 per cent handled automatically across your customer base.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
How the work runs
We find the one workflow costing HVAC companies the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Made for New Zealand paperwork.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- GST at 15 per cent
- Xero, founded in New Zealand
- Restricted work needs an LBP
If we build the right slice first, HVAC companies feel the difference inside the first month. Star ratings up ~0.4 in 90 days from faster, on-brand responses. Kiwi Dynamics
The two or three things that decide whether this works for HVAC companies.
Heating and cooling businesses run on seasonal call volume that spikes exactly when the team is already stretched.
Scheduling, callout triage, and maintenance reminders are what separate a booked-out HVAC business from a quiet one.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Good questions, answered
Has this actually shipped for a real HVAC company?
Yes. Star ratings up ~0.4 in 90 days from faster, on-brand responses. We'll share comparable engagements on the call.
What tools do you build AI customer feedback on?
For AI customer feedback we usually reach for Claude, Google Business API, Trustpilot, Vercel. We're tool-agnostic at heart - we pick what your HVAC company team can actually run after we hand the build over, not what looks good on a vendor sticker.
What's the smallest engagement you'd take on?
A two-week paid discovery for HVAC companies that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
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