AI customer feedback for dentists.
Dentists-grade AI customer feedback, shipped by people who've done it before.
Recalls, bookings and patient messages handled automatically, with patient information protected under the Privacy Act 2020.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. With the right workflow automated, nine hours of admin a week could drop to about one.*
*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.
Where dentists actually lose hours and dollars.
Dental practices live and die by a full chair and a clean recall list, and both take constant admin to keep on track.
No-shows, insurance queries, and recall reminders are the recurring admin load behind every dental front desk.
The shape of the result for dentists: Star ratings up ~0.4 in 90 days from faster, on-brand responses. Built on Claude, hardened with the rest of the stack as it scales. Kiwi Dynamics
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How it works in New Zealand
We find the one workflow costing dentists the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions dentists ask
What's the smallest engagement you'd take on?
A two-week paid discovery for dentists that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
What if our dentist doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI customer feedback specifically, we typically run that work on Claude, Google Business API, Trustpilot, Vercel and assume messy starting conditions from day one.
Can AI help with payday filing?
It can prepare it. Employers file employment information every payday, within 2 working days when filing electronically, and automation can have it ready for a person to check.
Can it keep track of ACC levies?
Yes. ACC work levies are set by the classification unit your work falls under, and self-employed people are invoiced after filing their tax return.
Talk to us about AI customer feedback
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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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